PRIVACY POLICY

 

Out Of The Box Eco-Store LLC (“Eco-Store,” “we,” “us,” or “our”), respects your privacy and is committed to protecting it. This Privacy Policy describes what personal information is collected through our website and mobile store, how that information is used, to whom it’s disclosed, how it is safeguarded, and the choices you have regarding the collection and use of such information. Unless indicated otherwise, this Privacy Policy applies to personal information collected through our website and mobile store, or otherwise through any interaction you have with us (collectively, “Services”).

Consent To Privacy Policy

By accessing our website to obtain information or Services; by providing solicited or unsolicited personal information to us online, or through our mobile store; by enrolling in one of our product refilling or other programs; by accessing our content on social media sites; or through otherwise using or accessing our Services, you are consenting to our use of such information, subject to applicable laws, and agreeing to the terms of this Privacy Policy.

SECTION 1 - TYPE OF INFORMATION WE COLLECT

We receive, collect, and store any information you enter on our website or provide to us in any other way. This includes personal information and automatically-collected information. By “personal information,” we mean any information that can be directly associated with, or used to identify, a specific person. This may include information such as an address, phone number, email address, or fax number; a user name or other online account registration information; and a financial account or credit card number, as well as other information (e.g., transactional information, purchase history, tastes and/or preferences) when coupled with a person’s identifying information). Our Services are not directed to and we do not intend to, or knowingly, collect or solicit personal information online from individuals under the age of 18.

SECTION 2 - HOW DO WE COLLECT INFORMATION?

During our interactions with you, we collect personal information that you give us, such as your name, address, and email address, when you register for an online account with us, shop at our website or at our mobile store or participate in other online or offline Services we provide, including signing up for one of our mobile product refilling programs, contact us about a prior purchase, or email, call, or otherwise communicate with us. In addition, using cookies and other tracking software, we automatically collect certain non-personal data about you when you access and use our website, mobile store, or content on social media sites, including the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information; location and device identifiers; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

SECTION 3 - WHY DO WE COLLECT INFORMATION?

We collect personal and non-personal information for the following purposes:

  1. To provide and operate the Services;

  2. To provide you with ongoing customer assistance and technical support;

  3. To be able to contact our visitors and customers with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

SECTION 4 - HOW DO WE STORE, USE, SHARE AND DISCLOSE YOUR PERSONAL INFORMATION

Our company is based in the United States. When we obtain information about you, we may transfer, process, and store such information in the United States and other countries.

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

By using our Services, you consent to the transfer to, and to the processing and storage of your information in, countries outside of your country of residence, which may have different data protection laws than those in the country in which you reside.

The personal information that you provide will be retained by us in accordance with applicable laws. However, we will take reasonable steps to destroy or permanently de-identify personal information it holds if or when it is no longer needed for Eco-Store’s business purposes.

SECTION 5 - HOW DO WE COMMUNICATE WITH SITE VISITORS

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms of Use Agreement, applicable national and state laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text message, and postal mail.

SECTION 6 - HOW WE USE COOKIES AND OTHER TRACKING TOOLS

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not.

XSRF-TOKEN - Used for security reasons

Hs - Used for security reasons

SvSession - Used in connection with user login

SSR-cachin - Used to indicate the system from which the site was rendered

_wixCIDX - Used for system monitoring/debugging

_wix_browser_sess - Used for system monitoring/debugging

consent-policy - Used for cookie banner parameters

smSession - Used to identify logged in site members

TS* - Used for security and anti-fraud reasons

BSession - Used for system effectiveness measurement

fedops.logger.sessionId - Used for stability/effectiveness measurement

WixLanguage - Used on multilingual websites to save user language preference

Learn more about cookies – here -

The following links explain how to access cookie settings in various browsers:


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

SECTION 7 – EXTERNAL LINKS

Our website contains links or references to other websites that we do not control and to which our Privacy Statement does not apply. Please be sure that you read the Privacy Statement of every website you visit. You are solely responsible for your interactions with these websites.

SECTION 8 - HOW TO WITHDRAW YOUR CONSENT

If you object to the collection or processing of your personal information, or if you have provided your consent and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations. If you don’t want us to collect or process your data anymore, please contact us at info@outoftheboxecostore.com or send mail to us at: 1677 24th Ave NE, Issaquah, WA  98029. The withdrawal of any previously given consent could mean that we are unable to perform the actions necessary to achieve the purposes set out above (see "Why do we collect information") or that you may not be able to make use of the Services offered by Eco-Store.

SECTION 9 - PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review this page frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

SECTION 10 - QUESTIONS AND CONTACT INFORMATION

If you have questions or would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@outoftheboxecostore.com or send mail to us at: 1677 24th Ave NE, Issaquah, WA  98029.